Refund policy

Refund Policy

At She Edgy, we want you to love your purchase! However, please note that we do not offer refunds. If for any reason you are not satisfied with your order, we offer exchanges or store credit under the following conditions:

  1. Exchange or Store Credit Eligibility

Items must be returned in their original, unworn condition with tags still attached within 7 days of receiving your order. Items that are damaged, altered, or show signs of wear will not be eligible for exchange or store credit.

  1. How to Request an Exchange or Store Credit

To initiate an exchange or request store credit, please contact us at [i will provide an email address] with your order number and the item(s) you wish to exchange or return for store credit. We will provide you with instructions on how to return your item(s).

  1. Exchange or Store Credit Process

Once we receive your returned item(s) and inspect them to ensure they meet our return criteria, we will process your exchange or issue store credit. Store credit will be issued in the form of a digital gift card or code that can be applied to future purchases.

  1. Shipping Costs

Customers are responsible for return shipping costs unless the item received was damaged or defective.

  1. Non-Exchangeable Items

Certain items, such as [final sale items, intimate wear, custom orders, special occasion etc.], are not eligible for exchange or store credit. Please refer to the product listing or contact us for more information.

We appreciate your understanding and are always here to help with any questions or concerns. Please feel free to reach out to us at [I will provide an email address]